Safety on board

Due to safety reasons we perform random checks of passengers, vehicles and baggage prior to departure. All guest (except children accompanied by adults) must bring proof of identity (i.e. passports etc). Refusing to comply with these guidelines, can result in denial of boarding, without any refund.

Gas Containers and Gas-Powered Vehicles

The main gas supply for caravans, motorhomes, and similar vehicles must be disconnected or turned off before boarding and during the crossing. Access to gas containers should be unlocked if possible so that containers can be removed in case of fire. As confirmation that the gas is disconnected/turned off, the vehicle will be marked with a note in the windshield before boarding.

It is not permitted to transport loose fuel cans in vehicles. If such transport is needed, Color Line Cargo must be contacted.

Gas-powered vehicles running on LPG, Hydrogen, or Biogas can be transported in the same manner as other vehicles.

Propane and butane gas for private use (e.g., for camping purposes) can be brought in cylinders of up to 2.5 kg (excluding the weight of gas containers). For larger volumes, Color Line Cargo must be contacted.

Medical oxygen

Oxygen for private medical use is allowed. Guests who require oxygen have to provide their own equipment and supply as there is only a limited supply on board. Contact Color Line customer service centre for more information and declaration.

Acute illness on board

The Chief Officer has advanced first aid training and is medically responsible on all Color Line ships. Additionally, Color Fantasy and Color Magic have their own medic on board. There is a dedicated medical cabin on board equipped to handle acute serious injuries and illnesses that may occur. Please note that you are responsible for any pre-existing conditions or injuries when choosing to travel.

Medical transport 

Medical transport/patient transport must bring their own nurse/doctor. Medications and other necessary equipment for the patient must be provided by the patient. It is not possible to borrow oxygen or other medical equipment on board. The medical cabin on board is for acute illness/injury only and cannot be used for patient transport. Contact Color Line customer service centre for more information.

Syringe containers

For guests using syringes for medical purposes (insulin etc), we can provide secure containers for disposal of syringes. Please contact the reception on board. Thank you for your consideration.

Electrical items

It is not allowed to use electrical appliances other than the standard fittings in cabins or elsewhere on board (I.e. heat sources such as kettles, irons, etc.)

Weapons

Guest who are travelling with firearms have to contact Color Lines customer service centre for more information and declaration.

Open flame

No fire or flames allowed (including candles etc)

Stroller/wheelchair

Strollers and wheelchairs may not be placed in the corridors on board due to the need for clear escape routes.

Please read the following:

1. Study carefully the ALARM
INSTRUCTION/ESCAPE PLAN which you
will find posted in your cabin.

2. Study the escape route signs in
corridors and stairways showing the
escape routes to the assembly stations.

3. Note the MAIN ESCAPE ROUTES and
the ALTERNATIVE ESCAPE ROUTES and
try them out.

4. Make a point of regarding all safety
signs wherever you are on board.

PROCEDURES:
ALARM SIGNAL:
Should an emergency situation arise, alarm signals will be sounded all over the ship.

Alarm signal • • • • • • • ––––––––
7 short tones and 1 long tone means: Proceed at once to the assembly station.

Listen to the information given over the Public Address System. Follow the instructions given by the crew.

ALARM INSTRUCTION/ESCAPE ROUTE PLAN:
This is posted in all cabins. For your own safety we recommend that you read this carefully as it tells you what to do in an emergency situation and indicates the escape routes from your cabin to the assembly/rescue stations.

CAR DECK:
It is forbidden to stay on the car deck during the crossing. All doors will be locked. The car deck is under continuous camera surveillance from the bridge and the control room.

FIRE ZONES:
The ship is divided into fire zones so that any outbreak of fire can be easily contained. Openings in the bulkheads between fire zones are fitted with fire doors. Under normal conditions the doors will generally remain open. The doors can be shut by remote control from the bridge or each door may be shut by a means of a switch or push button adjacent to the door, marked «Fire door release». The crew will shut the doors. Some doors are hinged; others are sliding doors. All fire doors can be opened manually to allow you passage. The doors will close again automatically. A sign on or next to the door will show you how to open it. The car deck is isolated from the rest of the ship as a separate fire zone.

WATERTIGHT BULKHEADS:
To prevent the ship from listing heavily or from sinking if badly damaged in a collision or grounding, the ship is divided into a number of watertight compartments below the main car deck. These compartments also serve as fire zones. Watertight doors are fitted in the bulkheads between the compartments. Most of these doors are in restricted areas where only the ship’s crew has access. The doors can be opened and shut locally or from a number of locations on board. When closing or opening the doors, a loud bell will sound to warn everybody to mind the doors when they are in motion.

STABILITY:
To prevent the ship from capsizing or listing heavily if the car deck becomes flooded due to damage to the hull, the car deck has also been divided into watertight compartments. The ship has either sliding partition walls dividing the car deck (closed when at sea), or watertight compartments on both sides of the car deck. Some ships have a combination of both.

FIRE-RETARDANT MATERIALS:
All interior fittings (panelling, ceilings, doors, staircases etc.) are non-flammable. Soft furnishings (carpets, curtains, upholstery, mattresses etc.) are made of fire-retardant materials.

FIRE ALARM CALL POINTS/WARNING:
Manual call points are installed at strategic points all over the ship. Should you see smoke from what you think could be a fire, press the nearest call-point button or warn the crew. The call point consists of a button inside a small red box marked BRANN/FIRE.

FIRE DETECTION:
The ship is equipped with an advanced automatic fire detection system. Automatic smoke detection devices are installed in all rooms on the ship including cabins, corridors, public rooms, storerooms, linen rooms, car deck and engine room. These are monitored from the bridge and the engine control room. The detectors will be activated by just a small amount of smoke and the exact location of the smoke will be indicated on the fire alarm central panel.

FIRE FIGHTING TEAM:
Members of the crew are organised into fire fighting teams with specific tasks and duties when a fire alarm is sounded. Each member of a fire fighting team is specially trained in using a self-contained breathing apparatus (smoke diver) enabling them to operate in dense smoke.

FIRE FIGHTING EQUIPMENT:
There are several fully equipped fire stations on board. In an emergency these will be manned by specially trained fire fighting crew. Fire posts and hoses are located at frequent intervals on all decks throughout the ship and connected to the fire main and the pump system. A large number of portable extinguishers are located in all corridors and public rooms as well as on the car deck and in the engine room.

FIRE FIGHTING SYSTEMS:
A sprinkler system is installed on all car decks and connected to a separate fire pump. The engine rooms and the galley area are protected by either Halon or CO2 extinguishing systems.

FIRE/SECURITY WATCH:
A fire/security patrol in radio contact with the bridge is on duty at all times. This patrol covers the entire ship and its position is registered and monitored by computer.

CAMERA SURVEILLANCE:
The car deck, engine room, other technical rooms and watertight doors (in the bow) are under camera surveillance.

EMERGENCY DRILLS:
The officers and crew are trained to extinguish all types of fire on board. Emergency drills, including training in evacuating/guiding passengers out of the danger area to assembly stations, are held regularly.

FIRE STATIONS:
There are at least five fully equipped fire stations on board containing fire fighting equipment, tools, breathing apparatus and communication equipment.

SEARCH:
In an emergency situation appointed members of the crew will search through the entire ship to ensure that everybody has been evacuated from cabins, shops, public rooms etc. in the danger area.

SMOKE:
If you encounter dense smoke from a fire, hold a wet cloth/towel over your mouth and nose. Crawl along the floor. Smoke rises so there will be less smoke near the floor.

ASSEMBLY STATIONS:
Assembly stations are the locations where passengers must gather in an emergency or when the order has been given to go to the assembly stations. These are situated on the upper deck close to the rescue stations. When the alarm signal sounds (7 short and one long tone) or the crew gives the order, you must immediately go to the nearest assembly station. The ship’s crew will inform you of the situation and how to proceed.

EMERGENCY EXIT:
The emergency exits are marked with «Emergency Exit» signs and lead to the rescue stations. Note the location of the emergency signs wherever you are on board.

LIFEJACKETS:
Lifejackets are placed in boxes or lockers marked «Lifejackets» at or near the rescue stations. The lifejackets are to be put on when you are ordered to do so. The ship’s crew will assist you. Lifejackets for children are also available at the rescue stations. They will be handed out by the crew.

RESCUE STATION:
In an emergency situation the ship’s crew will lead the passengers to the rescue stations where lifeboats, life rafts etc. are situated. The officer in charge will lead the operation at the rescue stations. Nobody is allowed to enter the lifeboats, life rafts etc. until the order to board the rescue crafts/abandon ship has been given.

LIFEBOATS/LIFE RAFTS:
Lifeboats and life rafts are located on the «Boat deck» (evacuation deck). The capacity of the lifeboats and life rafts on board is 25% more than the total number of persons allowed on board.

INSPECTION AND MAINTENANCE:
All fire-fighting, safety and lifesaving equipment is regularly inspected and maintained in accordance with a computer maintenance program.

The Norwegian Ship Control Authority also tests and inspects this equipment once a year, and every three months the officers' and crew’s ability to carry out fire-fighting and evacuation procedures is tested through comprehensive drills.

EMERGENCY EXERCISES:
All officers and crew are required to participate in weekly emergency drills. They are instructed and trained in all aspects of fire fighting, damage control, crowd management, passenger evacuation, communications, lifesaving and use of all safety equipment. Once a month a major rescue drill is held, where all safety equipment is tested and lifeboats and life rafts are manned and launched. The fire-fighting crew and smoke divers are trained under realistic conditions at the Fire Brigade training facility on shore. The officers and most of the crew are also thoroughly trained in first-aid treatment.

ENVIRONMENT:
Color Line's special environmental policy commits the company to finding ways to reduce pollution of the environment. We use fuel oil with low sulphur content. We sort all waste for delivery ashore for recycling. We ask our passengers to refrain from throwing any waste overboard and to put it in a waste container so we can deliver it ashore.

SMOKING:
Smoking in bed is strictly forbidden. Exercise great care when smoking and only extinguish cigarettes in ashtrays. This applies to electrical cigarettes as well.

NO-SMOKING AREAS:
The ship has no-smoking zones. Please show consideration to non-smokers and refrain from smoking in the no-smoking zones. This applies to electrical cigarettes as well.

LIFTS:
In an alarm situation all lifts will normally be shut down. Stairways must be used. Handicapped persons will receive special assistance from the crew.

VANDALISM:
Causing malicious damage to any safety equipment is prohibited by law. Compensation will be demanded for any damaged equipment and the offence will be reported to the police.

STARTING FLUID/JUMPER SPRAY:
Any use of starting fluid or jumper spray is prohibited on board.

DRONES
For safety and privacy reasons, the use of drones is not permitted on Color Line's ships. This also applies to drones that are considered toys.
Please note that strict restrictions also apply to drone flights in Norway. Read more here.